In the world of unsolicited commercial email (a.k.a. spam), the perpetrators who send these messages often count on you being polite, or at least they count on your mail server being polite. Back in 1982 when the whole idea of email was first taking form, the Internet Engineering Task Force set some standards. One of the requirements for a properly-functioning mail server was this: if you receive a message to an invalid address, you should politely return the message telling the sender that you could not deliver it.
Those of you who follow my blog know that we established a partnership with Trend Micro a couple of months ago and began recommending their Worry-Free Business Security (WFBS) product to our small and medium business customers. Our staff has completed the basic training on the new product, and we’ve now implemented it at three different sites. When I announced our partnership, I promised an update to let you know how it was going.
As a business owner in the technology world, I’ve always enjoyed taking on big projects for customers. There’s nothing like developing a plan, assembling the resources to execute it, and seeing it all come together in the end. Usually our client is very happy with the solution we build and I can count them as another satisfied customer.
Unfortunately in this world of technology, much effort is spent maintaining systems that have already been installed. This is where frustration comes in.
We have long viewed malware as a means to disable computers, steal credit card numbers, or pilfer other intellectual property. The recent discovery of the Stuxnet worm shows us a whole new way bad guys can get into our companies, government offices, or even military installations.
Some of you may know that we’ve become increasingly unimpressed with the anti-malware software that we’ve been recommending to customers for the last six years. A six-week turnaround between our discovery of a new virus on a customer’s computer and its addition to the virus-detection-and-removal database of world’s largest anti-malware software producer sealed the deal. We had to find a better solution for malware protection.