Technology for Your Business

What can INDIGEX do for me?

Help us find the most relevant services for you.

What is your role at your organization?

As the person in charge of all operations, you need to increase efficiency, reduce cost, minimize downtime, and make informed decisions. You're also in charge of growing your business and managing expansion projects. Partnering with INDIGEX can help you accomplish all of these things. Here's how:
  • Technology Help Desk - Keep your staff working efficiently.
  • Proactive Support - Keep your tech systems up to date and minimize downtime.
  • All‑Inclusive Maintenance (AIM) - Keep your costs in check with unlimited maintenance and support for a flat monthly fee.
  • Tech Procurement - Give employees the ability to choose tech equipment and pass it along to management for approval and procurement. Automate the whole process and get better pricing based on your volume and payment terms.
  • Contract CIO - Get information, analysis, and insight from a person who's both business- and tech-savvy. Use this knowledge to make informed decisions about management and expansion of technology in your business.
  • Engineering - Let our experts design a technology infrastructure to support growth and efficiency in your business.
As the person in charge of finance, you have the responsibility not just to track and report on income and expenses but also to maximize income and minimize expenses. You also have the responsibility to keep all financial information safe. As your technology partner, INDIGEX can help you accomplish all of this. Here's how.
  • All‑Inclusive Maintenance (AIM) - Keep your costs in check with unlimited maintenance and support for a flat monthly fee.
  • Tech Procurement - Automate and optimize the entire technology procurement workflow. Give employees the ability to choose tech equipment and pass it along for approval and procurement. Get better pricing based on your volume and payment terms.
  • Engineering - Let our experts design a technology infrastructure that gives you the data you need when you need it. We can automate the collection and delivery of all sorts of financial data into the tools you use to make decisions and process financial transactions.
  • Contract CIO - Get information, analysis, and insight from a person who's both business- and tech-savvy. Use this knowledge to make informed decisions about management and expansion of technology in your business.
  • Digital Security - Whether you need to comply with PCI, NACHA or other security standards, our team can both audit your IT security and help you improve it.
As the person whose job is not only to ensure day-to-day operations are running smoothly, but also to have a strategy for improving them, you have a lot of responsibilities. You likely have to monitor the effectiveness of your staff and equipment, develop new methods to meet market demands, and find innovative ways to improve the efficiency of operations. INDIGEX can help you exceed expectations on all of those fronts. Here's how.
  • Technology Help Desk - Keep your staff working efficiently.
  • Proactive Support - Keep your tech systems up to date and minimize downtime.
  • All‑Inclusive Maintenance (AIM) - Keep your costs in check with unlimited maintenance and support for a flat monthly fee.
  • Engineering - Our technology experts can help you integrate the best technology into your operations to both improve operational efficiency and give you metrics that enable you to make good business decisions quickly.
  • Project Management - When implementing new technology into your operations, we provide seasoned professionals using the best practices of project management to ensure the implementation is completed on time and on budget.
When your company has an internal IT department or a manager in charge of technology, our services are here to complement and improve what you already have. We can augment your staff and give you easy access to technical experts in many disciplines. Here's how.
  • Technology Help Desk - Provide quick and easy access to ITIL-based support while delivering excellent activity reports and support metrics.
  • Proactive Support - Use automated processes to keep your tech systems up to date and minimize downtime.
  • All‑Inclusive Maintenance (AIM) - Keep your costs in check with unlimited maintenance and support for a flat monthly fee.
  • Engineering - Provide complete design services for new technology deployments or serve in a consulting role for projects managed by your internal staff.
  • Project Management - Provide seasoned project management professionals to ensure the implementation is completed on time and on budget.
  • Digital Security - Whether you need to comply with HIPAA, PCI, NACHA or other security standards, our team can both audit your IT security and help you improve it.
For those involved in the corporate, government, or education procurement, you know how daunting it can be to find a supplier who consistently meets your needs. INDIGEX is familiar with the large-scale procurement process and offers a number of solutions to meet your needs to control costs and deliver the right product to the right place at the right time.
  • All‑Inclusive Maintenance (AIM) - Keep your costs in check with unlimited maintenance and support for a flat monthly fee.
  • INDIGEX Procurement - Easily customize, manage, and simplify your procurement process. With an account on our website you can:
    • Create and manage employee user accounts.
    • Control what products can be purchased and how much can be spent or just have carts submitted to management for spending approval.
    • Track procurement expenses against various cost centers.
    • Gain access to purchase products that are not allowed to be publicly advertised on the Internet.
    • Obtain pricing below manufacturer's restrictions for minimum advertised price (MAP).
    • Gain access to complete technical specifications including compliance with RoHS and other standards.
    • See real-time product availability for shipping.
    • Get access to manufacturer incentives for new customers or large purchases.
    • Get special pricing based on your annual purchase volume and payment methods.
  • INDIGEX Communications - Our communications team knows the telecom industry and can help you save money on contracts with telecom vendors.
If you're like most business users of technology, you just want your systems to work so you can get your job done. Here's how we can help:
  • Technology Help Desk - Our tech pros provide knowledgeable service without talking down to you. We pick up the phone when you call and almost never make you hold or leave a message.
  • Proactive Support - Our automated tools keep your systems up to date and minimize downtime.
  • All‑Inclusive Maintenance (AIM) - With our AIM program you never have to think "How much will this cost" when you call our help desk. Use our services as much as you need them at no extra charge.

How many employees are at your organization?

Medium and large businesses are moving to a service-based model to meet their financial and business goals. INDIGEX provides many of the services you might need to meet your goals.
  • Technology Help Desk - Provide quick and easy access to ITIL-based support while delivering excellent activity reports and support metrics. We can also provide Tier II and/or Tier III support to augment your internal IT staff with a completely integrated service management platform.
  • Proactive Support - Our automated tools to keep your tech systems up to date and document changes made. They notify technical staff of problems so that they can be resolved quickly and downtime can be minimized.
  • All‑Inclusive Maintenance (AIM) - Control your costs; keep end users and the CFO happy by providing unlimited maintenance and technical support for a flat monthly fee.
  • Engineering - Let our staff consult for or completely design your next IT infrastructure project. Our knowledge of Windows, Linux, and Apple products along with networking equipment and high-availability applications ensures your next project can be a success.
  • Project Management - Using best practices and extensive IT knowledge, we make sure projects are delivered on time and on budget.
  • Digital Security - Whether you need to comply with HIPAA, PCI, NACHA or other security standards, our team can both audit your IT security and help you improve it.
  • Contract CIO - Get information, analysis, and insight from a person who's both business- and tech-savvy. Use this knowledge to make informed decisions about management and expansion of technology in your business.
  • Tech Procurement - Automate and optimize the entire technology procurement workflow. Give employees the ability to choose tech equipment and pass it along for approval and procurement. Get better pricing based on your volume and payment terms.
  • Physical Security - We have the technical expertise and manufacturer relationships to design and integrate a physical access-control system to work with your HR and IT systems. After access controls are in place we bring digital video management to the table. We implement durable and functional digital video systems to maximize visibility into your facilities.
  • Communications - Use our knowledgeable team to build an advanced converged communication system. We also negotiate contracts with communications vendors to ensure you get the best price for the services you receive.
Your size of business can almost always realize huge technological and financial rewards from complete IT outsourcing. Our All-Inclusive Maintenance (AIM) program and Contract CIO service are uniquely poised to both save you money and ensure your technology is enabling your business to reach its goals. Here are the services likely to fit you.
  • Technology Help Desk - Our help desk gives you very fast access to knowledgeable techs. They handle both technical support requests and requests for new service.
  • Proactive Support - Keep your staff working at optimum efficiency with by utilizing our automated tools that keep your systems up to date and running smoothly. These tools catch changes made and ensure they're documented. They notify technical staff of problems so that they can be resolved quickly and downtime can be minimized.
  • All‑Inclusive Maintenance (AIM) - Control your costs; keep end users and the CFO happy by providing unlimited maintenance and technical support for a flat monthly fee.
  • Engineering - Let our staff design your next IT infrastructure project. Our knowledge of Windows, Linux, and Apple products along with networking equipment and high-availability applications ensures your next project can be a success.
  • Project Management - Using best practices and extensive IT knowledge, we make sure projects are delivered on time and on budget.
  • Contract CIO - Get information, analysis, and insight from a person who's both business- and tech-savvy. Use this knowledge to make informed decisions about management and expansion of technology in your business.
  • Tech Procurement - Automate and optimize the entire technology procurement workflow. Give employees the ability to choose tech equipment and pass it along for approval and procurement. Get better pricing based on your volume and payment terms.
  • Physical Security - We have the technical expertise and manufacturer relationships to design and integrate a physical access-control system to work with your HR and IT systems. After access controls are in place we bring digital video management to the table. We implement durable and functional digital video systems to maximize visibility into your facilities.
  • Communications - Use our knowledgeable team to build an advanced converged communication system. We also negotiate contracts with communications vendors to ensure you get the best price for the services you receive.
Small businesses are fun to work with, especially when they're in a growth mode. Partnering with INDIGEX while you're small can give you a competitive advantage and enable you to grow quickly. INDIGEX can scale with you as you expand and has tools to enable you to quickly integrate technology into your operations. This enables your business to be both efficient and agile in an ever-changing marketplace.
  • Technology Help Desk - In a small business the budget for IT support is usually tight. If you're not ready to purchase our All-Inclusive Maintenance (AIM) package, you can still access our stellar help desk. We bill in 15-minute increments, and we usually solve problems fast.
  • Engineering - Our staff can design and build the infrastructure necessary to make your products and services available on the web. We can also help you automate your back office to ensure you're delivering to your customers as fast as possible.
  • Contract CIO - You probably don't have the budget for a full-time Chief Information Officer. That's why we have our Contract CIO service. We provide a person who's both business- and tech-savvy to help you understand technology challenges and opportunities. You can use this knowledge to make informed decisions about management and expansion of technology in your business.
  • Tech Procurement - When you need help finding the right product to fit your business, we're here to provide personal support. Our shopping website has a number of features that not only give you great prices but also give you quick and easy access to people behind our products and services. Our pragmatic approach helps ensure you're purchasing the tech equipment that meets your business needs at the best price.

What can we help you do?

Our engineering staff can design and build an infrastructure to support your new technology. We specialize in building network and server infrastructure that allows technology to function at optimal performance with minimal downtime. We can also help you build digital connections to both your suppliers and your customers to enable you to operate more efficiently.
Engineering | Project Management | Procurement
You want to know that your data and your customers' data is secure. At INDIGEX we help you build security into everything you do with technology. We help you prepare for audits from various agencies by performing an internal audit of your systems. We identify your sensitive data and ensure the appropriate actions are being taken to ensure that data is kept secure. We can also help you keep your facilities secure by installing physical access controls and video surveillance systems.
Digital Security | Physical Security
If you want to make sure your technology dollars are being used in the most effective way possible, we have three solutions for you.
  • Contract CIO - Get expert input on critical budget and technology decisions form a business- and tech-savvy person who gets to know your goals and help you achieve them within the constraints of your budget.
  • All‑Inclusive Maintenance (AIM) - With our AIM program you never have to think "How much will this cost" when you call our help desk. Use our services as much as you need them at no extra charge.
  • Tech Procurement - Set spending limits, automate buying approval, associate purchases with cost centers, and get excellent reporting on your tech procurement using our online store. Get great pricing too with additional discounts based on your purchase volume and payment terms.
We're passionate about helping you use technology to meet your goals. Whether your goals are related to growth, efficiency, cost containment or something else our business- and tech-savvy experts can help you ensure you're getting the best value from your technology with a service we call Contract CIO.
Our engineering team specializes in a process called system integration. System integration is the process of bringing a series of related systems together into one unified solution. The purpose of system integration is to speed up business processes by getting the right data to the right place at the right time. This is accomplished by eliminating duplicate data entry wherever possible and ensuring that different systems can share data. An integrated solution also gives businesses quick access to the data needed to make critical and time-sensitive decisions. This can give businesses a competitive advantage in the marketplace.
Engineering | Project Management
You want to know that your systems will work regardless of the circumstances. While we cannot guarantee 100% uptime, our proactive support model ensures your systems are kept up to date. Our technicians are quickly notified of problems when they do occur, often before you even notice it. When you call our help desk, your call is answered quickly by knowledgeable technicians. With our All-Inclusive Maintenance program, all of these services, including unlimited help desk access, are available for a flat monthly fee.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance
Our audio, video, and lighting experts are well equipped to design and install a complete integrated system for your concert venue, conference room, training facility, or house of worship. Check out INDIGEX Multimedia for more information.

What vertical market are you in?

As you know, technology has completely changed manufacturing in the last two decades. From front-line operations to supply-chain management to back-office operations, technology is ingrained in virtually every facet of manufacturing. INDIGEX brings together process control systems with accounting and business management systems to streamline the manufacturing process. Our engineering team can work with your team to build high availability into your systems. This helps ensure that your IT systems are not the cause of production downtime. Our help desk and proactive support services make sure your people and systems have the support they need to make sure business operations run smoothly. Here are some key things INDIGEX can do for you.
Engineering | Project Management | All‑Inclusive Maintenance | Physical Security
As the U.S. healthcare system adopts more technology and begins to share health information electronically, security has become even more important. Our technology experts can help you ensure that your EHRs are kept safe and that you're compliant with HIPAA, HITECH, and other standards. We also make sure your systems are running smoothly and your staff have the technical help they need. Check out the ways we can help you.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance | Project Management | Security Auditing | Physical Security 
Like you, INDIGEX is involved in the professional services market. We understand that revenues come from being able to provide your services quickly and efficiently. That's why we've developed our service portfolio around making sure yours is running smoothly. Most occupations in the professional-services industry have software designed to organize and streamline their business operations. We call this Professional Services Automation or PSA software. Our staff can help you select PSA software, implement it, and support the infrastructure for it. Here are a few of the services you should consider.
All‑Inclusive Maintenance | Technology Help Desk | Proactive Support | Contract CIO | Project Management | Security Auditing 
If you have a technology-focused business, we have some services designed with you in mind. We provide infrastructure support, help desk, and other services to enable you to focus on your core business. When your technical staff don't have to worry about supporting your end users, they can be focused on developing and delivering your core products. Here are just a few of our services you'll want to consider.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance | Engineering | Project Management | Security Auditing 
As you are aware, government operates very different than private business. We understand your accountability requirements along with the processes for bidding jobs and choosing service providers. We can help you shine by not only delivering quality services but also giving you reports and metrics to show that you're spending taxpayer dollars wisely. Our All-Inclusive Maintenance (AIM) package and Tech Procurement service are great tools to help you keep costs under control while receiving excellent service. Check out our services for government.
All‑Inclusive Maintenance | Proactive Support | Contract CIO | Engineering | Project Management | Security Auditing 
Technology has been changing the education landscape for decades. In recent years, the pace of change has accelerated to the point where new technology must be assimilated into the classroom almost continuously. At INDIGEX, we help K-12 schools, colleges, and universities implement and support new technology. We help them develop processes to ensure that faculty, staff and students have the tech tools and know how they need to be most effective. Here are just a few of the services you'll want to consider.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance | Procurement | Physical Security | Multimedia Specialties 
With a rich background supporting businesses in the financial-services industry, INDIGEX is uniquely poised to offer services to businesses of all sizes in the finance sector. For larger financial institutions, we offer consulting services. For smaller ones, your technology management can be completely and securely outsourced to INDIGEX. Here are the services you'd likely use.
Large Institutions: Engineering | Project Management | Security Auditing | Physical Security | Procurement
Small Institutions: All‑Inclusive Maintenance | Proactive Support | Security Auditing
Is it your job to use technology to provide an excellent customer experience? INDIGEX can help. We know point-of-sale (POS) systems, access-control systems, and how to provide an excellent infrastructure for hospitality management. We also know the ins and outs of providing Internet access to groups of people who don't always share nicely. Here are some of the key services we provide to coffee shops, restaurants, and hotels.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance | Engineering | Procurement | Physical Security | Multimedia Specialties | Communications
Do you rely heavily on technology to broadcast your media over the air, over the web, or both? INDIGEX has both products and services to help you. We can help you design and implement the infrastructure necessary to bring your media to life and get it on the web. Our focus on high availability makes sure you're broadcasting with little to no downtime. Here are some of the services you'll want to consider.
Technology Help Desk | Proactive Support | All‑Inclusive Maintenance | Engineering | Procurement | Multimedia Specialties | Communications
If you're involved in full-time or lay ministry you know how much goes into planning and carrying out weekly services. We can help you find and implement the right multimedia technology to help you effectively communicate your message and stay within your budgetary constraints. We also provide excellent ongoing support for your facilities. Here are a few services you should check out.
Technology Help Desk | Learning Café | Proactive Support | All‑Inclusive Maintenance | Multimedia Specialties | Engineering | Procurement