Our All-Inclusive Maintenance program, known as AIM, is our flagship service for small and medium businesses. With AIM you get all of our proactive support services and unlimited access to our help desk for one flat monthly fee.
- Fixed monthly price
- Unlimited technical support from our help desk
- Remote and on-site support through a 24x7 or 10x5 plan
- No surprises; we usually find issues before they find you
- A working partnership that knows and understands your needs
- Streamlined service leads to increased efficiency in your business
- INpatch - software update and patch management for products from Microsoft, Adobe, Apple, and others
- INmon - 24x7x365 monitoring
- INtrack - configuration tracking
- INmap - network mapping and rogue device detection
- INlog - log collection, retention, and analysis
What's Not Included?
- New hardware or software
- Major line-of-business software upgrades